3999b Privacy Policy

3999b ("we", "our") operates a trusted online casino and sports betting platform for users in Bangladesh. This privacy policy ("Policy") explains what personal information we collect from you when you visit and use our website 3999b.cam, how that information is used, who it may be shared with, and what measures we take to protect your information.

By using this website or registering an account, you are considered to have given your consent to the terms of this privacy policy. We recommend that you read this policy carefully, and contact our support team if you have any questions.

We collect various types of information for the purposes of registration, payment, and service delivery on 3999b. These are described in detail below:

2.1 Information You Provide Directly

The information you voluntarily provide includes:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Payment-related information (bKash / Nagad / Rocket / Upay number)
• Identity document information (if KYC verification is required)
• Messages you send via live chat or email

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Pages visited, session duration, and browsing patterns
• Cookie and local storage data
• Referral source (where you came from before visiting the site)

2.3 Transaction-Related Information

We keep records of transactions on your account, such as:

• Deposit and withdrawal amounts and times
• Betting history and game activity
• Bonus receipt and usage records

Collected information is used only for the following purposes:

We never sell your information to advertisers or third parties.

3999b may share information with specific parties in limited circumstances:

4.1 Payment Processors

Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions. They may use this information only for processing transactions and may not use it for any other purpose.

4.2 Technology Service Providers

Trusted technology partners who assist with hosting, cybersecurity, analytics, and fraud detection may process the minimum information required. They operate under data processing agreements.

4.3 Legal Authorities

We may be required to disclose information in order to comply with applicable law in response to valid legal orders, court directions, or requests from competent authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you in a timely manner before any such change.

Our website uses cookies and similar technologies that improve your browsing experience and help monitor site performance.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these may prevent the site from working properly.
• Functional Cookies: Used to remember your preferences, language, and layout settings.
• Analytics Cookies: Collect aggregated data to understand site usage patterns and improve service quality.
• Security Cookies: Used to detect fraud and keep accounts secure.

5.2 Cookie Controls

You can accept, reject, or delete cookies through your browser settings. Please note that disabling essential cookies may make it difficult to access your account or complete transactions.

We retain your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Account Information: For as long as the account is active and for as long as necessary after closure to meet legal and financial obligations.
• Transaction Records: For the applicable period for financial auditing and dispute resolution purposes.
• Communication Records: For a reasonable period for customer support quality improvement and dispute resolution.
• Marketing Information: Until you withdraw your consent.

Once the designated retention period has ended, we securely delete your information or anonymize it so that you can no longer be identified.

3999b treats the security of your personal information as its highest priority. We apply industry-standard technical and administrative safeguards:

• SSL/TLS Encryption: All information exchanged between your browser and our servers travels over encrypted channels.
• Data Encryption: Sensitive information is stored in encrypted form in our databases.
• Access Controls: Only authorized personnel may access your information for specific purposes.
• Regular Security Audits: Security assessments are conducted regularly to identify vulnerabilities.
• Fraud Detection: Automated monitoring systems remain active to identify suspicious activity.
• Two-Factor Verification: An additional verification layer is used to protect your account.

However, transmitting information over the internet is not entirely risk-free — we provide the highest level of protection, but a complete security guarantee is not possible. Keeping your account password confidential is your responsibility.

You have the following rights regarding your personal information:

8.1 Access

You have the right to know what information we hold about you and to receive a copy of that information. To do so, please contact our support team.

8.2 Correction

You may request correction of any inaccuracies or incomplete details in your information. Some information can be updated directly from your account settings.

8.3 Deletion Request

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to fully delete information that is required to meet legal obligations.

8.4 Objection to Processing

You may object to the use of your information for marketing communications and unsubscribe at any time.

8.5 Exercising Your Rights

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.

3999b strictly does not provide services to persons under the age of 21. Our website is operated for adults only.

If a minor has registered on our website and we become aware of it, we will immediately close that account and delete the information collected. Parents or legal guardians may contact us about such matters at [email protected].

We may update this privacy policy from time to time due to business changes, legal requirements, or technological developments.

If significant changes are made, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email address
• By informing you directly through live chat

If you continue to use the website after changes have been made, you are considered to have consented to the updated policy. For this reason, we recommend regularly checking the "Last Updated" date at the top of the page.

If you have any questions, concerns, or complaints about this privacy policy, or any requests regarding your information, please contact us through the following:

We will try to respond as quickly as possible after receiving your request. For complex matters, resolution may take a little more time.